Work Experience

Project Coordinator- The Cup Store, Toronto                                    (July 2021 - October 2021)

* Managed print orders from start to finish by providing art proofs, reviewed quality with the production team and sent shipping notifications to clients upon order completion
* Initiated and executed new projects for existing clients in terms of offering best in - house design services for the printed cups with the help of our art team
* Generated product quotations and shipping estimates tailored to each client for smooth  transition of operations
* Followed up with clients on daily basis with regards to approvals, deadlines and payments

Project: Molson Canadian 

* Analyzed all print ready files from client and facilitated artproofs to our production team for quality check of logo prints on the plastic cups before immense production. 

* Executed more than 6,000 print production of plastic cups for Molson Canadian and reviewed final quality check upon completion for smooth transition of work. 

* Generated production campaign report with the support of our logistics and production teams for overall estimation of costs from start to finish of production and delivery. 

Services Lead - Staples Canada (Transformation Store), Toronto         (May 2019 - June 2021)

Role/ Key Achievements    

*Managed Copy & Print marketing solutions department and oversee service operations in partnership of the management team

*Accomplished customer satisfaction surveys with an increase by 5 % year to date

*Executed customer expectations in terms of speed of service, quality check of inbound print orders and maintain systematic service flow

*Generated adequate strategies to develop growth in department sales and conversion rate as a benchmark to maximize store targets   

Project: University Of Toronto 

* Managed & executed more than 10,000 print production copies of academic books for University Of Toronto. 

* Monitored the planning process of the entire print job from start to finish so that to maintain the consistency of the project. 

* Initiated set targets for each member of the team and created a communication channel to continue efficient transition of the project.    

Assistant Supervisor – Hero Certified Burgers (Toronto)             (January 2018 - January 2019)

Role/ Key Achievements

* Accomplished a goal of selling 100 burgers in 6 hours

* Successfully achieved a target of upselling 50 pop fountains

* Overseen customer grievance resolution

* Developed upselling over the counter to walking and on-call deliveries

* Maintained time & quality control

* Generated revenue targets achieved daily of CAD$ 3000 and above

Project: Scotia Bank Team Party 

* Supervised entire front of the house and prepared around 70 burger meals with the help of our kitchen team for the Scotia bank employees. 

* Actively engaged with order taking and multi - tasked with the team in order to deliver the food at the appropriate time frame. 

* Successfully achieved best in - house service compliments and customer satisfaction. 

Digital Marketing Executive - Samplits, Toronto                            (May 2018 - August 2018)

* Created and developed content for social media platforms

* Extracted reports from social media platforms and developed strategies for marketing

* Successfully increased page likes by 700 through high volume of posts

Projects: Nespresso

* Developed skills in understanding & handling social media accounts such as Facebook and Instagram with the help of my senior management team. 

* Worked on a Nespresso campaign where I learnt to understand how to track user visits entering the site through Google Analytics. 

* Created a dummy campaign in order to understand the objectives and purpose of the project.